👩‍💻 Customer Experience Team Lead 
📍 Lagos

• Strong experience, customer experience, experiential marketing, or retail marketing 
• ⁠Data & Reporting exposure, comfortable tracking and reporting around Campaign performance, Customer engagement metrics 
• ⁠Able to turn insights into actionable improvements 
• ⁠Experience with: Briefing, Quality control, Delivery timelines 
• ⁠Ability to think in terms of: “What does the customer feel, see, and experience?” 
• ⁠Customer-Centric thinking and Experience at improving customer engagement, Brand experience, Campaign participation 

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