StepStone led Scribe's Series C round, with participation from existing investors, including Amplify Partners, Redpoint Ventures, Tiger Global, Morado Ventures, and New York Life Ventures.
CEO Jennifer Smith — a former Greylock and McKinsey consultant — and CTO Aaron Podolny cofounded the company, which now has two major products.
Scribe Capture records how expert employees conduct workflows via a browser extension or desktop app, and then it generates shareable documentation. This includes screenshots and written instructions to help standardize processes and "institutional know-how" like onboarding, customer support, and training, Smith said.
Its latest product is Scribe Optimize, which analyzes workflows within a company to show leaders areas of improvement and ways to adopt AI. It also draws on a database of 10 million workflows across 40,000 software applications that Scribe has already documented to suggest areas for automation."AI can't improve what it can't see," Smith said. "You can't just sprinkle AI into your business and expect that it's going to magically make everything better. The missing ingredient is context and data."Scribe has 120 employees and over 75,000 customers — including New York Life, T-Mobile, and LinkedIn — with 44% of the Fortune 500 paying for the service, the company said.Smith said Scribe has been "unusually capital efficient," having not spent any of the funding from its last $25 million raise in 2024. The team chose to raise this year to accelerate Optimize's rollout and build follow-on products, she said.